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This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari Santiago interviews a thriving local manufacturing leader and discovers the secrets to their success.  

Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more!  


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions - 


Jan 28, 2020

This episode of the Made in America podcast is a fast-paced episode, full of incredible information and a super-positive outlook. It covers so much manufacturing goodness from selling the family business, to the CT Manufacturers' Collaborative, to listening to the voice of the customer.

Chris DiPentima has accomplished so much for his employees, his company, and CT manufacturers - it's almost hard to keep track of all the great things he's got going on!

Chris offers incredible information and advice right up to the end of the episode - so don't tune out early!

Chris DiPentima, President, Pegasus Manufacturing and the Tube Division of Leggett and Platt
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Ari Santiago, President/CEO/Founder, IT Direct
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Book discussed in this episode: Power of Full Engagement, Jim Loehr & Tony Schwartz

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