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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Nov 3, 2020

Kathy Saint, President of Schwerdtle, talks to Ari about her optimism towards manufacturing and the educational opportunities the industry provides. They also dive into the concept of embracing technology and being ready for what comes next!

Kathy discusses the challenges of adapting to industry needs and that a shift in educational programming is sometimes all it takes. She stresses the importance of learning by listening, building a family-oriented environment, and breaking down educational silos.

Kathy is excited and hopeful for the future of manufacturing and believes that younger generations have the opportunity to learn and grow in the industry!

Book discussed in this episode:
Deming Management Method - Mary Walton

Kathy Saint, President, Schwerdtle
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Ari Santiago, President/CEO/Founder, IT Direct
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