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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

Sep 6, 2022

Laura Marasco took a winding path of leadership roles in finance that prepared her, brilliantly, but unwittingly, for a great career in Manufacturing! Listen as she tells Ari her story of going from banking to West-Conn Tool and how all her experiences lined up perfectly to bring her to her current CEO role (a role she took over from her husband, Dave).


Without batting an eye, Laura has helped navigate West-Conn Tool from ISO 9000 certification, through a new ERP system, and then on to high-tech additive manufacturing.


Laura's favorite business books:

Infinite Game, Simon Sinek

Principles, Ray Dalio


Company Website:

Company LinkedIn:

Company Facebook:

Company YouTube:

Laura's LinkedIn:



Ari Santiago, CEO, CompassMSP

Company Website:

Company Facebook:

Company LinkedIn:

Company YouTube:

Ari's LinkedIn:


Podcast produced by Miceli Productions:


Ari and Laura discuss:


The state apprenticeship program


New business

Building a website

Additive manufacturing


Supply chain

Peer groups and association membership

Additive manufacturing

Industry 4.0

Digital transformation


ISO Certification