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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Mar 16, 2021

This Made in America episode features Philip "PJ" Johns, CEO of Thermaxx Jackets, an engineer at heart with a successful manufacturing and technology story!

PJ talks to Ari about rethinking technology to improve the business, developing an app that benefits customers, and pulling together as a team. He discusses how technology enabled a huge strategic shift in their processes and business as a whole.

PJ believes CT has many valuable resources that manufacturers can take advantage of. By spreading the word about career opportunities to colleges, universities, and local technical schools, we can continue to grow our talented workforce!

Books discussed in this episode:
'Business Adventures' by John Brooks

Philip Johns, CEO, Thermaxx Jackets
Thermaxx's Website:
Thermaxx's LinkedIn:
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Thermaxx's YouTube:
PJ's LinkedIn:

Ari Santiago, President/CEO/Founder, IT Direct
Company Website:
Company Facebook:
Company LinkedIn:
Company YouTube:
Ari's LinkedIn:

Podcast produced by Miceli Productions: