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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

Aug 15, 2023

Meghan West knew at a young age she wanted to join her Dad and the team at Mastercam. Now she's the president and CEO, bringing solutions and services to the manufacturing world with advanced software. 


This episode is a wide-spanning journey that starts with the company's origins and Meghan's early days. We learn about Meghan's entrance into the company after her degree and how she had to find a role where she could be of most value to the organization.    


Meghan discovered an interest an aptitude for putting structure in place as the company continued its substantial growth. Ari and Meghan discussed the limits of bureaucracy and strategic frameworks.


Finally Ari and Meghan talk about how Mastercam listens to its customers, but also tries to stay one step ahead…anticipating future needs.


Meghan's favorite business book:

No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results, Cy Wakeman


Meghan West, Mastercam





Meghan's LinkedIn:


Ari Santiago, CEO, CompassMSP

Company Website:

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Podcast produced by Miceli Productions:

Podcast executive production by Gael Communications:


Meghan and Ari discuss:


Family business

Business structure

Training and education

Additive manufacturing