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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

Aug 1, 2023

Bob Zukowski joins Ari for this episode to discuss his manufacturing journey and how he founded Custom Sleep Technology. As the name would indicate, they make custom made sleep products designed specifically for the body of their customer, so they get restful, healthful sleep.


Bob has a real passion for the materials, design, technology and even marketing of his product, and he talks to Ari about how they all come together.


Bob talks through the patent process he took on at the start of the business. He then discusses the switch from outsourcing to self-fabrication after the retirement of his initial fabricator. After that, marketing the product took the forefront and Bob explains the use of SEO, online advertising, and affiliate marketing to bring the product to the market.


Finally, Bob talks about the technology he is currently innovating to create a phenomenal service, which he hopes to use either to franchise, or to leverage with retail partners.


There's so much innovation going on in manufacturing right now, and we are so proud to tell these stories!


Bob's favorite business author: Michael Porter


Bob Zukowski, Custom Sleep Technology





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Ari Santiago, CEO, CompassMSP

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Bob and Ari discuss:


Sleep technology


Online marketing

Affiliate marketing