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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Jul 28, 2020

Marcy Minnick is the 3rd generation running Excello Tool Engineering & Manufacturing, Co in Milford, CT. On today's podcast, Marcy and Ari discuss the background and history of Excello Tool. Marcy proudly touts the incredible artistry of her team and gives them credit not only for the success, but the actual existence of the company.

Marcy talks to Ari about coming into the company with a business, rather than manufacturing, background and what she did to garner the respect of her team. Together Ari and Marcy discussed the power of asking for help, the importance of hiring the right experts and the need to maintain flexible at this time to meet a higher customer demand.

Ari and Marcy also delved into the value of joining one of CT's manufacturing associations and what it's like to be a woman in today's manufacturing industry.

Marcy Minnick, CEO, Excello Tool
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Ari Santiago, President/CEO/Founder, IT Direct
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