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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

May 30, 2023

In this episode, Ari swaps stories with Capri Brighenti, President & CEO of Miller Foods, a pet food manufacturer known for its Oma's Pride brand of raw pet food.


Capri tells Ari the incredible story of the company's evolution from egg delivery to turkey farm to pet food manufacturer in the span of 3 generations. She talks about the challenges they faced after her grandparents passed and her mother and aunt immediately lost their biggest customer. They learned the importance of diversification while serendipitously landing on their next great idea - raw pet food.


Capri talks about the importance of technology in the growth of their business and explains how they stay connected with their customers in this online world.


Finally, Capri shares her secret to staying focused - her "Word of the Year."


Capri's Favorite business books:

Traction, Gino Wickman

Progress over Perfection, Emma Norris


Capri Brighenti, Miller Foods

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Capri's LinkedIn:


Ari Santiago, CEO, CompassMSP

Company Website:

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Podcast produced by Miceli Productions:


Capri and Ari discuss:

Family business


Customer feedback


Multi-generational business

Food distribution