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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Nov 10, 2020

In this pre-COVID episode, learn what CONNSTEP can do to help your business grow and thrive.

Bonnie DelConte, President & CEO of CONNSTEP, speaks with Ari about the evolution of CONNSTEP and their 3 main services: growth, continuous improvement and technology.

This fantastic nonprofit organization has done so much for so many of the manufacturers we've had on the podcast. We want our listeners to understand their full range of services.

This episode is also a farewell to Bonnie as she moves towards her retirement from CONNSTEP at the end of the year!

Bonnie DelConte, President & CEO, CONNSTEP
CONNSTEP Facebook:
CONNSTEP Twitter handle: connstep
Bonnie's LinkedIn:

Ari Santiago, President/CEO/Founder, IT Direct
Company Website:
Company Facebook:
Company LinkedIn:
Company YouTube:
Ari's LinkedIn:

Podcast produced by Miceli Productions: