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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Oct 27, 2020

Sal Menzo, Superintendent of Wallingford Public Schools, talks to Ari about his passion for watching students grow, building strong relationships with local manufacturing businesses, and getting involved with the community. They also discuss how diversity prepares students for life!

Sal describes the Hubcap Wallingford...

Oct 20, 2020

Meredith Shay, CEO at InCord, talks to Ari about building a compassionate culture, creating a platform where people can be heard, and maintaining employee accountability. They also discuss the importance of a proper succession plan in a family business.

Meredith describes her InCord journey, how she gained respect from...

Oct 13, 2020

Pedro Soto, President and CEO at Hygrade Precision Technologies, talks to Ari about making decisions, developing strategies, and executing with perfection

Pedro and Ari discuss the importance of personal touches like benefits, health care and even good coffee. They also talk about understanding the voice of the...

Oct 6, 2020

Karen McWhirt, President at Prospect Machine Products, talks to Ari about implementing lean and making those changes stick!

Karen and Ari talk about the benefits of getting help from CONNSTEP and how these programs changed many of Prospect Machine's practices. She shares how to break down communication barriers within a...