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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Dec 29, 2020

Welcome to a special highlight episode of the Made in America podcast. On this episode Ari has pulled over a dozen clips from podcast guests talking about the great resources in our state.
We have manufacturing associations and organizations that other states would love to have!

Hear first from representatives of these...

Dec 22, 2020

In this episode, David Bohn, President and CEO of Preferred Utilities Mfg. Corp., speaks with Ari about his forward thinking approach, how to build an efficient internship program, and what makes a strong engineering team.

David emphasizes the importance of meeting customer needs by creating quality products. He also...

Dec 15, 2020

In this episode, Doug Folsom, CEO of Whitcraft, speaks with Ari about his passion for manufacturing, how to treat the people around you, and how to build company culture after an acquisition.

Doug focuses in on the concept of Kaizen; how it removes waste, brings value to an organization, and leads to employment...

Dec 8, 2020

In this episode, Eric Albert, President of Albert Bros. Inc., speaks with Ari about the importance of safety in the workplace, how to retain your employees, and the value of lifelong customers. Their longest customer has been with them for over 100 years!

Eric tells Ari all about the history and the many...

Dec 1, 2020

In this episode, John Leposky, Senior Manager of Optical Fabrication at ASML, speaks with Ari about closing workforce gaps and including your team in your Lean journey, all while producing hi-tech computer chips.

John details ASML's Lean philosophy and encourages others to make the investment. He is excited to share...