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This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari Santiago interviews a thriving local manufacturing leader and discovers the secrets to their success.  

Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more!  


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions - 


Nov 5, 2019

What's a "Marc-ism"? On this episode of the Made in America podcast, Ari talks to Marc Nemeth, President of Jonal Laboratories and we get a glimpse into his list of "Marc-isms" - fantastic sayings and euphemisms that he uses regularly to guide his business!

With years of manufacturing experience in his 2nd generation family business, Marc has an incredible depth of knowledge in working with OEMS, adopting his customers problems, making big decisions, and staying in front of the wave. But there was one idea Marc and Ari kept returning to that was the key lesson - the importance and ability to ignore 'the numbers' (whether that's ROI or bottom line) if what you're doing is right for the customer and right for the future of the company.  

Ari and Marc also discuss the specifics of building your footprint before you need it, developing business relationships, hiring the right people and helping out in the community.

Marc Nemeth, Jonal Laboratories




Jonal Laboratories phone: (203) 634-4444


Ari Santiago:

Ari Santiago is the President/CEO of IT Direct




Ari's LinkedIn:


Podcast produced by Miceli Productions:


Books discussed on this podcast: 

Dale Carnegie, How to Win Friends and Influence People