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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

Apr 26, 2022

On this week's Made in America podcast, we are welcoming Michele Etzel, Executive VP & CFO of National Graphics!
Michele and Ari discuss the future of printing and how investments in people, technology, and equipment, helps drive the family business forward. She mentions her passion for what she does and how mail continues to be a door opener for many.  Michele also details how they maintain relationships with customers and other firms, engage in the community around them, and balance family dynamics. She is a big proponent of reverse mentoring and believes in the value of learning from others!

Favorite business book: How Women Decide, Terese Huston

Michele Etzel, Executive VP and CFO, National Graphics
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Ari Santiago, CEO, CompassMSP
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Podcast produced by Miceli Productions: