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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

Nov 1, 2022

This episode is a great conversation w Jim Gildea, Director of Manufacturing at Bigelow Tea. Jim talks about getting involved in the educational system and encourages other companies to take a seat at the table to help develop curriculum needed for tomorrow's jobs.

Jim and Ari talk about the great people-first culture at Bigelow and its effect on employee retention. 

Jim also tells us all about the really cool manufacturing technology and robotics that make Bigelow run smoothly, but never displace a worker.

Jim's Favorite Business Book: One Minute Manager, Ken Blanchard and Spencer Johnson

Jim Gildea, Bigelow Tea
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Ari Santiago, CEO, CompassMSP
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Podcast produced by Miceli Productions:

Ari and Jim discuss:
Technical schools
Manufacturing curriculum
Employee retention
Manufacturing technology