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Each week, Ari Santiago interviews a thriving manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices from Miami to Milwaukee and down the eastern seaboard. He has a passion for the manufacturing industry and the incredible impact it makes on our economy.


This podcast is brought to you by CompassMSP -

Produced by Miceli Productions -

Sep 20, 2022

Business is all about relationships, even in specialized tool manufacturing!

In this episode, Ari and Jacob Litke talk about the relationships that have grown Skillcraft Machine Tool. Jacob tells Ari about the successful ownership transition from his Father as well as his relationships with employees. He discusses the success of their apprenticeship program as well. 

Ari and Jacob also dig into what Lean Manufacturing means in a low-mix, high volume setting - and it's pretty different than what we've heard from a lot of other manufacturers!

We learn something new from every podcast episode!


Jacob's favorite business book:

Traction: Get A Grip On Your Business, Gino Wickman


Company Website: 

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Jacob's LinkedIn:


Ari Santiago, CEO, CompassMSP

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Podcast produced by Miceli Productions:


Ari and Jacob discuss:

Family business



High-Mix, Low-Volume manufacturing

Succession planning

Lean manufacturing