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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Aug 13, 2019

You're going to learn a lot from this incredible interview! This episode's guest, Jason Howey, CEO of  Okay Industries, explains how everything they do is really focused on the relationship with their customers. He describes the "Okay Way", a set of pillars that help define the values, behavior, mission and vision of Okay industries. This approach to workplace culture, as well as building a "blameless culture" permeates every action and decision.

In addition, Jason and Ari discuss research and development, company expansion, the modern manufacturing environment, customer driven innovation, and the need for a global presence.

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Ari Santiago is the President/CEO of IT Direct:
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Podcast produced by Miceli Productions:

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