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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Mar 9, 2021

This Made in America episode features Bill Hazard, President of Novo Precision, and his story of running a business on both sides of the street!

Bill talks to Ari about ramping up their marketing and SEO process, focusing on quality, and investing in people and processes. He discusses the importance of using CT companies as suppliers and building strong relationships with them.

Bill details what it takes to create a dynamic team and how it has benefited the company!

Books discussed in this episode:
'The Infinite Game' by Simon Sinek

Bill Hazard, President, Novo Precision
Novo Precision's Website:
Novo Precision's LinkedIn:
Novo Precision's Facebook:
Bill's LinkedIn:

Ari Santiago, President/CEO/Founder, IT Direct
Company Website:
Company Facebook:
Company LinkedIn:
Company YouTube:
Ari's LinkedIn:

Podcast produced by Miceli Productions: