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Each week, Ari Santiago interviews a thriving CT manufacturing leader to share the positive messages around the industry with two goals:

1) To share best practices amongst manufacturing business leaders to help each other to grow and succeed

2) To spread the word throughout the state that manufacturing is a growing part of our economy and offers exciting opportunities for incredible, well-paying careers 


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions -

Oct 29, 2019

This episode focuses on one of CT's greatest manufacturing dilemmas, workforce development, with a member of the community who is working to help find solutions, Bill Villano, President of Workforce Alliance.

Workforce Alliance's "Skill Up for Manufacturing" program is a 5-week solution designed to quickly channel people into entry-level manufacturing jobs by providing the fundamentals that employers need. 

Ari and Bill discuss all about workforce development in CT: where we've been, where we are now, the models we are developing within the state, and successful models being used outside of our state. They talk a lot about what employers can do to help and how the education system could help to foster more interest in manufacturing. This episode covers a lot of ground!

Bill encourages employers to reach out, and outline their needs so Workforce Alliance and other constituents can develop the best programs that truly solve the needs of those companies seeking workers!

Bill Villano, President, Workforce Alliance of South Central CT




Phone: 203.867.4030


Ari Santiago:

Ari Santiago is the President/CEO of IT Direct




Ari's LinkedIn:


Podcast produced by Miceli Productions:


Books recommendations from podcast:

The Pursuit of Wow, Tom Peters