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This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari Santiago interviews a thriving local manufacturing leader and discovers the secrets to their success.  

Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more!  


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions - 


Apr 7, 2020

We could all use some help navigating the fast-moving changes of the Covid-19 crisis. In today's episode, Glenn Ford, President of Phoenix Manufacturing, offers some excellent strategies in use in his facility to manage the business, employee, technology and so much more. Phoenix has instituted some terrific policies...

Apr 2, 2020

Today's Made in America with Ari Santiago is an extremely important and timely episode. Learn all about the Paycheck Protection Program, a governmental program through the SBA that is part of the CARES Act, from Frank Milone, Partner at Fiondella, Milone & Lasaracina. Frank talks to Ari about the details of the program...

Mar 31, 2020

We're back and are ready to bring you tons of value to help you and your manufacturing company learn and adapt during the Covid-19 pandemic. On today's episode, Ari speaks to Scott Livingston, CEO of Horst Engineering.

They talk real specifics about HORST's response to the Covid-19 crisis. Compare and contrast HORST's...

Mar 17, 2020

There are some great stories in this episode of the Made in America podcast with special guest, Dean Coccaro, VP of Operations at Zendex Tool. Dean talks about his life before getting involved in his dad's company, how he got involved, and what they are doing now to grow and improve the company.

Dean has learned a ton...

Mar 10, 2020

Tom McGwire is 4th generation in this dynamic, nearly 100 year old company!

On this episode, learn about the beginning of the company, back in 1921 and how it has survived, grown, and thrived up to today.


Tom talks about the strategy behind their acquisitions, their launch into Kaizens and continuous improvement,...