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This podcast is a great resource for manufacturing leaders in CT and Western Mass to learn from each other. Each week Ari Santiago interviews a thriving local manufacturing leader and discovers the secrets to their success.  

Learn great tips and best practices as these leaders tell their personal and business stories. Discover the strategies they have used to start, develop, and grow their business - leadership, sales, marketing, investments, spin-offs/mergers, culture and so much more!  


Ari Santiago is the President, CEO and Founder of IT Direct, a Technology Managed Service Provider in Hartford, CT. He has a passion for the manufacturing industry and the incredible impact it is making on our local economy. IT Direct focuses on providing its manufacturing clients the technology, support, and strategic guidance they need to not only meet their business goals but to drive future success. 


This podcast is brought to you by IT Direct -

Produced by Miceli Productions - 


May 12, 2020

Lynn Welding in Newington CT has an incredible handle on their Covid-19 response. They are doing things for communication, safety, and future planning that we haven't heard anywhere else.

On this episode, Ari talks to Ibrahim Ibrahim, Operations Manager, who has been a central figure in the company's planning, preparation and follow-through. He gives so many great details on what they are doing to keep their essential employees both safe and happy.

Ibrahim talks about at-risk employees that are now working from home and how they continue to be valuable team members by a smart shift in responsibilities. He also talks to Ari about how Lynn Welding is providing more value to their customers at this unstable time.

Ibrahim Ibrahim, Operations Manager, Lynn Welding
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Ari Santiago, President/CEO/Founder, IT Direct
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Podcast produced by Miceli Productions: